Privacy Policy

Last Updated: June 12, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Glowylo (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser type

• IP address

• Time zone

• Cookies installed on your device

As you browse the Site, we also collect information about pages viewed, referral sources, and user interaction behavior. This is referred to as Device Information.

2. How We Collect Device Information

We use the following technologies:

Cookies – Data files stored on your device with anonymous identifiers.
Learn more: http://www.allaboutcookies.org

Log Files – Record IP address, browser type, ISP, and timestamps.

Web Beacons / Pixels – Used for analytics and advertising optimization.

3. Order Information

When you make or attempt to make a purchase, we collect:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

This is referred to as Order Information.

4. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with customers

• Screen for fraud and payment risk

• Optimize marketing and advertising performance

• Improve website experience

5. Sharing Your Information

We share data with trusted third parties:

• Shopify: https://www.shopify.com/legal/privacy

• Google Analytics: https://policies.google.com/privacy

• Advertising platforms (Facebook, Google, Bing)

We may also disclose information when required by law.

6. Behavioral Advertising

We use data for targeted advertising.

Opt-out options:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• DAA: http://optout.aboutads.info/

7. Do Not Track

We do not modify data collection when receiving “Do Not Track” signals.

8. Your Rights (EU Customers)

If you are located in the European Union, you have the right to:

• Access your personal data

• Correct or update your data

• Request deletion of your data

• Withdraw from your purchase within 14 days of receiving goods (EU law)

9. EU Return Protection System  (Important Policy)

To maintain fair usage, prevent return abuse, and ensure long-term pricing stability for all customers, Glowylo operates a Return Protection System 2.0.

9.1 Return Authorization Requirement

• All returns must be requested and approved before shipping back items

• Unauthorized returns will be rejected and not refunded

9.2 Inspection Policy

• Returned items may be inspected upon arrival

• Refunds or replacements will only be approved after inspection

9.3 Fair Usage Policy

To prevent abuse of the return system:

• Excessive or repeated return behavior may result in refusal of future service

• Orders suspected of return abuse may be restricted or denied

9.4 Return Shipping Responsibility

Unless the product is defective, damaged, or incorrect:

• Customers are responsible for return shipping costs

• Return shipping fees are not covered by Glowylo

9.5 EU Legal Compliance Notice

This Return Protection System does not affect your statutory EU consumer rights.

EU customers retain the right to withdraw within 14 days as required by law.

10. Data Retention

We retain order data unless deletion is requested or legally required.

11. Minors

This Site is not intended for individuals under 18 years old.

12. Changes to This Policy

We may update this policy at any time for legal or operational reasons.

13. Contact Information

For privacy or return-related questions:

Email: sunbin251107@outlook.com
Phone: +1 817-750-7131

Store Address:
618 N Logan Ave, Colorado Springs, CO 80909, United States